Privacy Policy

Privacy Statement

This Privacy Policy describes how skinrix collects, processes, uses, discloses, and safeguards personal information when you visit skinrix.com, make a purchase, register an account, contact our support team, or otherwise interact with our website and services.

Information We Collect

Depending on how you interact with skinrix, we may collect certain categories of personal information, including contact and identification details, billing and shipping information, purchase and transaction history, securely maintained account credentials, customer-support correspondence, product interests and preferences, browser and device information, approximate location information derived from network data, and information relating to your use of our website or marketing communications.

How We Collect Information

Personal information may be collected directly from you when you provide it to us, automatically through cookies and similar technologies, through Shopify, payment processors, shipping or fulfillment partners, or from third-party service providers that assist us with fraud prevention, analytics, advertising, order fulfillment, technical operations, and customer support.

How We Use Information

We may use personal information for purposes including:

  • Operating and maintaining our online store, processing payments, fulfilling orders, and providing customer support.

  • Managing customer accounts, remembering preferences, and improving our products, services, and shopping experience.

  • Detecting and preventing fraudulent activity, protecting customers, and maintaining website security.

  • Sending transactional communications and, where legally permitted, promotional or marketing messages.

  • Evaluating website performance and understanding how visitors and customers interact with our store.

  • Meeting legal and regulatory obligations, enforcing our policies, and handling disputes or claims.

How We Share Information

We may disclose personal information to Shopify, payment service providers, shipping and fulfillment companies, cloud-hosting and technology vendors, analytics and advertising providers, customer-service platforms, professional advisers, and government or regulatory authorities where disclosure is legally required.

Information may also be disclosed in connection with a merger, restructuring, sale, transfer, financing, or other business transaction, or where reasonably necessary to protect legal rights, safety, security, or the integrity of our services.

Service providers are not authorized by skinrix to use personal information for purposes unrelated to the services they provide to us.

Shopify

The skinrix online store is hosted through Shopify.

Information submitted through our storefront may be processed by Shopify and may be transferred to or processed in jurisdictions outside your country of residence. Shopify provides its own privacy materials explaining how it independently processes personal information.

Cookies and Advertising Choices

We use cookies and comparable technologies to support essential website functionality, remember visitor preferences, analyze website usage, help detect fraudulent activity, and support advertising and marketing activities.

You may manage or remove cookies through your browser settings. However, disabling certain cookies may affect the availability or proper operation of some website features.

Where required under applicable law, skinrix will provide relevant consent-management options and recognize qualifying opt-out preference signals when technically supported.

Data Retention

We retain personal information only for the period reasonably necessary to fulfill the purposes for which it was collected.

These purposes may include processing and completing orders, maintaining business and accounting records, providing customer support, preventing fraud, resolving disputes, and complying with legal or regulatory requirements.

Retention periods may differ depending on the type of information involved and the applicable legal obligations.

Security

skinrix maintains reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no electronic transmission, online service, or storage system can be guaranteed to be completely secure, and we cannot promise absolute protection of personal information.

Children

Our services are designed for use by adults and are not intended for children under the age of sixteen.

We do not knowingly collect personal information from children within this age group. If a parent or legal guardian believes that a child has provided personal information to us, they may contact skinrix to request that the information be reviewed and, where appropriate, deleted.

Privacy Rights

Depending on your location and applicable privacy laws, you may have rights relating to your personal information.

These rights may include requesting access to personal information, correcting inaccurate information, requesting deletion, receiving eligible data in a portable format, restricting or objecting to certain processing activities, and opting out of certain targeted advertising, sale, or sharing practices.

These rights may be subject to legal limitations, exceptions, and identity-verification requirements. Additional instructions for exercising applicable rights are available through our Your Privacy Choices page.

International Processing

skinrix and its service providers may process personal information in more than one country.

Where required by applicable law, appropriate contractual safeguards, transfer mechanisms, or other legally recognized protections will be used for international transfers of personal information.

Changes to This Policy

We may revise this Privacy Policy periodically to reflect updates to our business practices, technology, services, or legal requirements.

When changes are made, the updated policy will be published on skinrix.com together with a revised last-updated date.

Contact

If you have questions about this Privacy Policy or how skinrix handles personal information, please contact us at service@skinrix.com.