About Us

Welcome to skinrix. We operate the online retail store at https://skinrix.com, carefully curating quality kids' toy products that bring joy, creativity, and fun to children’s everyday playtime.

We focus on providing transparent product information, secure checkout processes, seamless shopping experiences, and responsive customer support.

Our support team is available to assist you with product inquiries, order status tracking, shipping updates, return requests, payment issues, privacy-related requests, and other store-related concerns.

Customer support for skinrix is operated by Sichuan Jindouyun Technology Co., Ltd.

Email: [service@skinrix.com](mailto:service@skinrix.com)

Company Address: Room 401, 4th Floor, Unit 1, Building 3, No. 1266 Nanhua Road, Chengdu High-tech Zone, China (Sichuan) Pilot Free Trade Zone, Chengdu, Sichuan, China

Please contact our support team before returning any products. We will review your request and provide the appropriate return instructions, including the designated return address applicable to your specific order.

When contacting us regarding a completed purchase, please provide your order number together with the email address used during checkout. This will help our team locate your order information more quickly and provide more efficient assistance.

We aim to respond to all customer inquiries within 1–2 business days.